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IT Service Updates

This page contains advice pertaining to all IT-related scheduled and unscheduled interruptions to systems/services.

Scheduled service interruptions

The Student Management System Callista and related services will be offline from 5.00 PM Friday 30th October until 8.00 AM Monday 2 November to enable the completion of a system maintenance.

During this downtime several university resources that rely on the Student Management System will be inaccessible, including:

  • Student Management Services via MyUC Student Portal - students can view MyUC content, except for components and forms that allow them to view or change personal details, unit enrolment, statement of accounts and HELP loan scheme elections.
  • Student online forms
  • The My eQuals System

Unscheduled service interruptions

There is currently no unscheduled maintenance, if you are experiencing any issues or have any concerns please contact the Service Desk (servicedesk@canberra.edu.au).

Scheduled routine service interruptions

Application/serviceDescriptionWhen

Various services may include:

  • File Shares - corporate shared drives and home drives
  • Email/calendar
  • Corporate applications
  • University website
  • Printing services
  • Internet access (including UC and Cooper lodge)
 Regular maintenance window

Thursdays 6:30am to 8:00am;

AND

Thursdays 10:00pm to Fridays 3:00am